Last updated: 29 September 2026

Khloè Femme (Kensington Fashion S.R.L.) is committed to protecting customers’ privacy and personal data, ensuring compliance with the European Regulation (GDPR 2016/679) and applicable Italian legislation. This privacy policy clearly and transparently describes how we collect, process, and protect your data.

1. Data controller

The data controller is Kensington Fashion S.R.L., with registered office at via Costarelli 8, 95129 Catania (CT), VAT number 04203940871.

For any questions or requests relating to privacy, you can write to:
Email: info@khloefemme.com
Telephone: +39 095 9518726

2. Types of data collected

We collect and process the following personal data, in full compliance with the GDPR:

  • Identification and contact data: first name, last name, address, email, telephone number;

  • Payment data: credit card details or other payment methods (managed through secure platforms such as PayPal and Scalapay, to which Khloè Femme does not have direct access);

  • Browsing data: cookies and tracking technologies used to improve the experience on the website, subject to consent for non-essential cookies;

  • Data relating to interactions with advertisements: ad click and browser identifiers, pages and products viewed, products added to the cart, order amounts, and pseudonymized email address processed using a hash function (SHA-256), collected only after consent to marketing cookies;

  • Tax data: necessary for issuing invoices and complying with legal obligations;

  • Contact and communication data: provided during customer support or newsletter registration, always subject to the prior collection of explicit consent.

3. Purposes and legal basis of processing

Personal data is processed for the following purposes and on the following legal bases:

  • Contract performance: order management, shipping, invoicing, and customer support (Art. 6(b) GDPR);

  • Legal and tax compliance: legal obligations and protection of the rights of both parties (Art. 6(c) GDPR);

  • Marketing and promotional communications: only with the user’s explicit consent (Art. 6(a) GDPR);

  • Measuring the effectiveness of advertising campaigns: verifying which visits and purchases come from our ads (for example, on ChatGPT), only after consent to marketing cookies (Art. 6(a) GDPR), which can be withdrawn at any time through the cookie banner;

  • Statistical analysis and service improvement: through aggregated and anonymized data, based on legitimate interest (Art. 6(f) GDPR);

  • Security and fraud prevention: monitoring and protection against illegal activities, based on legitimate interest (Art. 6, letter f of the GDPR).

4. Processing methods

Data processing is carried out using manual, IT and electronic tools, with appropriate security measures to prevent unauthorized access, loss or disclosure.

Payment data are managed by authorized external providers, without Khloè Femme storing or accessing sensitive information.

5. Data retention

Personal data will be retained for the time strictly necessary to achieve the purposes for which it was collected and, in any case, within the limits established by law:

  • Tax and contractual data: stored for 10 years;

  • Marketing data: stored until consent is withdrawn;

  • Browsing data and cookies: stored in accordance with the specific policy and applicable regulations;

  • Data relating to interactions with advertisements: stored in cookies for the periods indicated in the Cookie Policy (up to 30 days for the click identifier and up to 12 months for the browser identifier) and, on the advertising platforms receiving them, according to their respective privacy policies.

6. User rights

Under the GDPR, you may exercise the following rights at any time by sending a request to the email address info@khloefemme.com:

  • Access to processed personal data;

  • Rectification or updating of inaccurate or incomplete data;

  • Erasure or restriction of data processing;

  • Objection to processing, including for marketing purposes;

  • Data portability;

  • Withdrawal of consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;

  • Lodge a complaint with the Data Protection Authority.

7. Cookies and tracking technologies

The website www.khloefemme.com uses technical cookies and third-party cookies (such as Google Analytics, Facebook Pixel and OpenAI Ads Pixel) to improve the browsing experience and website performance and measure the effectiveness of advertising campaigns.

Profiling or non-essential cookies are installed only with explicit consent. You can change your preferences or disable cookies at any time through your browser settings or via the cookie banner on the website.

For more information, please consult our Cookie Policy.

8. Commercial communications and newsletters

Marketing communications and newsletters are sent only with the user's explicit consent, which may be withdrawn at any time by clicking the unsubscribe link included in every email.

9. Sharing data with third parties

Personal data may be shared with:

  • Logistics partners and couriers for order delivery;

  • Secure payment service providers (e.g., PayPal, Scalapay);

  • Technology and hosting providers;

  • Advertising platforms, for measuring campaigns (e.g., OpenAI Ireland Ltd);

  • Competent authorities where required by law.

All parties involved are bound to maintain confidentiality and comply with applicable privacy laws.

OpenAI (ChatGPT Ads). If you have given consent to marketing cookies, through the OpenAI pixel installed on the website we disclose to OpenAI Ireland Ltd (1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, Ireland) data relating to your browsing and purchases on our website, including order amounts, browser and ad click identifiers, and your email address pseudonymized through a hashing function. For the collection and transmission of such data through the pixel, Kensington Fashion S.R.L. and OpenAI may be considered joint controllers; for subsequent processing, OpenAI acts as an independent controller to provide campaign measurement and develop and improve its services, in accordance with its own privacy policy: https://openai.com/policies/eu-privacy-policy/. We do not disclose data belonging to special categories to OpenAI. You can withdraw your consent at any time from the cookie banner: from that moment onward, no further data will be sent to OpenAI.

10. Transfer of data outside the European Union

Some services used (such as Google Analytics) may involve the transfer of personal data to third countries outside the European Union. Such transfers always take place in compliance with the security measures required by the GDPR, such as standard contractual clauses approved by the European Commission.

The data disclosed to OpenAI Ireland Ltd for measuring advertising campaigns may subsequently be transferred by OpenAI to group companies based in the United States. Such transfers take place on the basis of standard contractual clauses approved by the European Commission (Article 46, paragraph 2, letter c of the GDPR), as indicated in OpenAI's privacy policy: https://openai.com/policies/eu-privacy-policy/.

11. Data security

Khloè Femme adopts appropriate technical and organizational measures to ensure the security and protection of personal data against unauthorized access, loss, destruction, or alteration.

12. Updates to the Privacy Policy

This Privacy Policy may be updated at any time to comply with regulatory or service changes. The updated version will always be published on the website.

13. Contact details

For questions or requests regarding privacy, you can contact our Data Protection Officer:
Email: info@khloefemme.com
Phone: +39 095 9518726